We don't demo agentic AI. Singapore.
We forge agents thatsurvive production.
Agents that do real work on your stack, under load, in production. Then the same capability for Singapore SMEs, as a product they can switch on.
- Hi, order #4127 says delivered but I never got it
- I can see #4127 was scanned at 14:10 at your block's parcel locker. Want me to resend the code?
- yes please. also the second item arrived stained
- Code resent, locker 12. The stained item is a quality claim, so Mei will take it from here with everything above.
- Order status on WhatsApp
- Returns and exchanges
- Quotes from a spreadsheet
- Invoice chasing
- Supplier follow-ups
- Appointment booking
- Tender intake
- Onboarding paperwork
The demo always works. Production is where agents go to die.
Praxis means practice, not theory. Forge means made, not pitched. We build for the day after the demo: the load, the mess, the exceptions, the 3am page.
- Clean data, one happy path
- Ten conversations, all polite
- Nobody asks for a refund
- The founder is watching
- Wrong order numbers, three languages
- Four hundred a week, some of them angry
- Refunds, damage claims, edge cases
- 3am, and nobody is watching
What we forge
For Singapore companies ready to put agentic AI to work, not pilot it forever.
- 01
Custom agentic systems
Agents that complete real work end to end. Not chatbots that hand off, not scripts that break. On your stack, with your data, accountable for an outcome.
You leave with- A signed scope
- Acceptance criteria with verdicts
- A system your team runs
- 02
Agentic workflow consulting
We embed agentic AI into how your company actually runs: find the workflows worth automating, build them, harden them, and leave your team able to operate them.
You leave with- A ranked workflow map
- The first agent, live
- An operating guide
How we build
Every step leaves a document you keep. These are the documents, by their real sections.
- 01Scope in fireWe start where it's hot: the workflow that actually costs you money or time. Written as a measurable outcome, not a roadmap.ScopeProblem statementSuccess metricsDefinition of doneIn scope / out of scope
- 02Build on your stackYour tools, your data, your guardrails. Agents that live where your work lives, not in a sandbox.Build briefApproved scopeStack and integrationsHard stopsDecide, log, continue
- 03Harden in productionWe ship to real load and break it on purpose: edge cases, failure modes, escalation paths, until it holds.AcceptanceCriterionTargetEvidenceVerdict
- 04Hand over the hammerYou own it. Documented, observable, operable by your team. No black box. No hostage.User guideWhat it doesWhat stays humanHow to operate itWho to call
HeyJane resolves. It doesn't deflect.
HeyJane is our own agentic product, a WhatsApp frontline team for retailers. Order lookups, returns and exchanges, delivery tracking, product questions, handled end to end, escalating only what truly needs a human. Live today, and the clearest proof of what we build.
New to AI? Start where your customers already are.
No data team, no six-month project. HeyJane puts an agentic teammate on the WhatsApp number your customers already message. It answers, resolves, and hands the hard cases to your people with the full thread.
Questions
The ones every buyer asks. Yours is probably more specific, and the agent will answer it.
Why Praxis Forge, what makes you the right agentic AI partner in Singapore?
Praxis Forge is a Singapore-registered specialist in production-grade agentic AI, and one of the few that ships its own agentic product: HeyJane, a live WhatsApp frontline team for retailers. That means the agents we build for clients are proven in production, not pitched in a demo. We are Singapore-focused and PDPA-aware, we build on your existing stack, we harden every system against real load and edge cases, and we hand over full, documented ownership.
What's the difference between agentic AI and a chatbot?
A chatbot answers questions and hands off. An agentic AI system completes the task: it takes actions across your tools, follows multi-step workflows, and is accountable for an outcome, not just a reply. Praxis Forge builds the latter.
Is my customer data safe under PDPA?
Yes. We design with Singapore's PDPA in mind: data stays on your stack and within your guardrails, access is scoped, and we document how information flows so you can meet your obligations.
We're a small retailer. Isn't this overkill?
No. That's exactly why HeyJane exists: it runs on the WhatsApp number your customers already use, with no data team and no long project. You start small and stay in control.
How long until something is actually live?
We scope to the single workflow that costs you most and ship that first, rather than a multi-month roadmap. A focused agent can reach production in weeks, not quarters.
What happens when the AI can't handle something?
It escalates. We build explicit escalation paths so genuinely hard or sensitive cases go to a human with full context: the agent handles the volume, your team handles the exceptions.
Do we have to replace our current tools?
No. We build on your existing stack and data. Agents live where your work already lives instead of forcing a migration.
Who owns and runs the system after you build it?
You do. Everything we forge is documented, observable, and operable by your team. No black box, no vendor hostage situation.
Bring us the workflow that's costing you. We'll forge the agent that fixes it.
Or flip to Ask and put your question to the agent first. When it's about your own workflow, it hands you straight to us.